PaulsWorld Returns Policy

At PaulsWorld we offer for sale various products on our website. Our Returns Policy for these products is detailed below.

Digital Download Products

No refund will be offered for any digital downloadable product unless the product fails to download correctly or if the download is different to that offered for sale. All Applications for refunds under this section must be made within 7 days from the date of purchase which is the same length of time that each download will be available for on our site after purchase.

All Other Products

Refunds will only be offered under this section within 30 days of purchase if the item is faulty or different to that ordered. No other refunds will be offered for any other reason.

We may as a gesture of good will issue a credit note to use on our site for any other reason that we as a charity believe to be fare and proportianate. This will be entirely at the discretion of the Trustees of the charity with the final decision remaining with the Chairman.

All refunds may be subject to a handling fee by PaulsWorld which will not exceed £15.00

Nothing stated above will affect your statutory rights under legislation in the UK.

Returns Policy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@paulsworld.org.uk
By Phone: 0844 357 0859

We reserve the right to make changes to this policy. Any changes to this policy will be posted here.